Updated: March 23, 2026
LTO SM Seaside Cebu — On-Site Report
The Land Transportation Office (LTO) in Cebu operates a government window inside SM Seaside City — a large shopping mall in the South Road Properties area of southern Cebu City.
- Issues Driver's Records, handles license renewals, and other LTO transactions
- Located inside SM Seaside City Cebu — air-conditioned mall environment with parking
- Number ticket system for organized counter processing
- Operating hours: Mon–Fri 8:00–17:00, closed weekends and holidays
Location
LTO — SM Seaside City Cebu
Inside SM Seaside City Cebu, South Road Properties, southern Cebu City
Operating Hours
Monday–Friday, 8:00 AM – 5:00 PM. Closed on weekends and public holidays.
SM Seaside City is one of the largest malls in the Philippines, located along the South Road Properties coastal development in southern Cebu City. The LTO window is inside the mall, offering a comfortable air-conditioned environment.
Exterior — SM Seaside City and LTO Entrance
The LTO window is inside SM Seaside City Cebu. The mall itself is easily accessible from central Cebu City via public transport. The LTO entrance is clearly marked with a "Land Transportation Office" sign.


Inside — Counters and Waiting Area
The LTO office uses a numbered ticket system. Visitors take a number and wait to be called for application, payment, and document pickup at separate counters. A digital display shows the current number being served.


Driver's Record — Sample Document
The Driver's Record is an official LTO document listing your license number, validity dates, and driving history. After obtaining it, you need a DFA Apostille before submitting to a Japanese prefectural license center for foreign license conversion.


What is a Driver's Record and Why is it Needed?
The LTO Driver's Record is an official document issued by the Philippine Land Transportation Office that certifies your driving history — license number, license class, validity dates, and any violations on record.
For Filipinos living in Japan who want to convert their Philippine driver's license to a Japanese license (外免切替 / foreign license conversion), this document is required. The process after obtaining the Driver's Record is:
- Obtain Driver's Record from LTO (this office)
- Get DFA Apostille authentication on the Driver's Record
- Submit to your Japanese prefectural license center for foreign license conversion
Common Questions from Overseas Clients
Where is the LTO office in Cebu?
Inside SM Seaside City Cebu — a large mall in the South Road Properties area of southern Cebu City. Easy access with parking and food court available.
What is a Driver's Record?
The official LTO certificate of your Philippine driving history. Required for converting a Philippine license to a Japanese license. After LTO, you also need DFA Apostille before Japan submission.
Can you handle this remotely?
Yes. Our Cebu-based staff handles the LTO application, pickup, and DFA Apostille on your behalf. We ship to Japan via DHL. You do not need to be in the Philippines.
We Handle LTO Driver's Record Retrieval for You
Our local staff in Cebu can obtain your LTO Driver's Record and DFA Apostille authentication, then ship to Japan via DHL. No travel required.
50% on start / 50% after documents ready for DHL — cancel before start at no charge
FAQ
At the LTO (Land Transportation Office) window inside SM Seaside City Cebu, South Road Properties, southern Cebu City.
Monday to Friday, 8:00 AM – 5:00 PM. Closed on weekends and public holidays.
The Driver's Record is required for converting a Philippine driver's license to a Japanese license (外免切替). After obtaining it from LTO, you need a DFA Apostille, then submit to a Japanese prefectural license center.
Driver's Record issuance, license renewals, license re-issuance, and other standard LTO transactions.
Yes. Our Cebu-based staff handles the LTO application, document pickup, DFA Apostille, and DHL shipping to Japan. You do not need to travel.
※ This is a private document retrieval service by IGRS Inc. We are not affiliated with PSA, NBI, DFA, or any Philippine government agency.