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About Us

Company NameIGRS Inc.
Head OfficeWakayama City, Wakayama, Japan
Operations OfficeCebu City, Cebu, Philippines
ServicesPhilippine document retrieval — PSA (Birth Certificate, Marriage Certificate, CENOMAR), NBI Clearance, LTO Driver's Record, DFA Apostille authentication
Who We ServeUS petitioners for K-1 / CR-1 / IR-1 visas, naturalization applicants, employers hiring Filipino nationals
Language SupportEnglish · Filipino (Tagalog)

Business Hours, Payment, and Refunds

Business hours

Monday to Friday, 9:00-17:00 Philippines time (PHT).

Contact

Email only. We do not offer phone support.

Payment methods

Credit card (Visa, Mastercard, Amex, Apple Pay, Google Pay) or bank transfer. Payment is in two stages: 50% upfront to start, and 50% after confirming document copies before we ship.

Cancellation & refund

Before we start: full refund. After starting, before document retrieval: refund minus actual expenses incurred. After document retrieval, before shipping: refund minus expenses and work performed. After DHL dispatch: non-refundable.

※ This is a private document retrieval service by IGRS Inc. We are not affiliated with PSA, NBI, DFA, or any Philippine government agency.

Contact

Start Your Procurement — Free Consultation

No trip to the Philippines needed. Reach out in English and we'll handle everything.

How It Works

  1. 1. Fill in the form (no need to know exact document names)
  2. 2. We reply by email within 24 hours
  3. 3. We confirm required documents and quote
  4. 4. Proceed when you are ready (free cancellation at quote stage)

* Your information is used solely for this inquiry and document procurement. We do not share it with third parties.

💳 Pay by credit card — Visa · Mastercard · Amex · Apple Pay · Google Pay

Full refund of advance payment if documents cannot be obtained

Payment: Credit card · Visa · Mastercard · Amex · Apple Pay · Google Pay

© 2026 IGRS Inc.