What was PSA Serbilis?

PSA Serbilis (serbilis.psa.gov.ph) was the Philippine Statistics Authority's official online delivery service for civil registry documents including Birth Certificates, Marriage Certificates, Death Certificates, and CENOMAR. It has since been replaced by PSAHelpline.ph.

Is PSA Serbilis still working?

PSA Serbilis is no longer the primary service. The PSA has transitioned to PSAHelpline.ph (psahelpline.ph) as its main online delivery platform. If you are trying to access old Serbilis links, please visit PSAHelpline.ph instead.

Where can I order PSA documents online now?

You can order PSA documents (Birth Certificate, CENOMAR, Marriage Certificate) through PSAHelpline.ph. Alternatively, use a document retrieval service to handle ordering, apostille, and international shipping on your behalf.

Can I still get my PSA document delivered internationally?

PSAHelpline.ph delivers within the Philippines. For international delivery, you need to arrange forwarding from a Philippine address, or use a retrieval service that includes DHL international shipping.

PSA Serbilis — What It Was & How to Get Documents Now

PSA Serbilis has been replaced. Here is how to get your PSA Birth Certificate, CENOMAR, or Marriage Certificate in 2026.

PSA Serbilis is no longer the primary service. Please use PSAHelpline.ph to order PSA documents online. The old Serbilis URLs no longer process new orders.

How to Get PSA Documents in 2026

Option 1 — PSAHelpline.ph (Replacement for Serbilis)

Visit psahelpline.ph to order Birth Certificates, CENOMAR, or Marriage Certificates online. Delivers within the Philippines. Identity verification required.

Option 2 — Document Retrieval Service (For Overseas Filipinos)

Use a retrieval service that handles PSA ordering, DFA Apostille, and DHL international shipping to your address. No Philippine address needed.

Option 3 — PSA Walk-In (Any PSA Outlet or SM Outlet)

Visit any PSA CRS outlet or SM Business Center in the Philippines with a valid ID. Documents released same day.

PSA Serbilis vs PSAHelpline — Key Differences

Feature	PSA Serbilis (old)	PSAHelpline.ph (current)
Status	Discontinued	Active
Documents	Birth Cert, Marriage Cert, CENOMAR	Birth Cert, Marriage Cert, CENOMAR + e-certificate
Delivery	Philippines only	Philippines only (use retrieval service for international)
e-certificate (PDF)	No	Yes

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※ This is a private document retrieval service by IGRS Inc. We are not affiliated with PSA, NBI, DFA, or any Philippine government agency.