Filing a visa or immigration application
Many procedures request NBI Clearance, but authentication requirements vary. We confirm the current receiving-authority checklist before processing.
Renewal Cases Handled RemotelyFirst-Time: Embassy Guidance IncludedApostille + DHL Included
Updated: August 12, 2026
NBI Clearance — Application Support & Shipping Worldwide
NBI Clearance is a criminal background check issued by the Philippine National Bureau of Investigation (NBI). Required for most visa and immigration applications in the US, Canada, Australia, UK, and Japan.
You can obtain Philippine NBI Clearance while abroad. The required route depends on whether this is a renewal or a first-time application.
- Eligibility: 2014+ renewals with no personal-information changes can usually be handled remotely; first-time applicants need embassy or consulate fingerprints
- Price: from US$399 all-in for NBI retrieval, DFA Apostille, and worldwide DHL shipping
- Timeline: approximately 4–6 weeks; HIT cases may take longer
- Prepare: passport or ID, current address, purpose of use, and prior NBI details if available
Who This Is For
No contacts in the Philippines
Our Cebu-based team handles everything locally. You just need to provide the applicant information.
Not sure what format is required
We confirm whether Apostille is needed for your specific submission authority before we start.
We confirm requirements before we start
Apostille required or not? We verify for your specific case so you do not pay for the wrong document.
Free cancellation before start · Progress updates at every stage · Pay balance only after confirming document copies
Three family members applying together?
Our US$1,249 family package includes three PSA Birth Certificates, three first-time NBI Clearances, the applicable DFA Apostilles, case coordination, and one consolidated DHL shipment.
US$1,249 total · Two payments of US$624.50
What's Included
NBI application support
Renewal cases: our Cebu team handles the NBI process remotely. First-time applicants: we guide you through embassy fingerprint registration and online application steps.
DFA Apostille authentication
We arrange DFA Apostille at the Philippine Department of Foreign Affairs once your NBI Clearance is issued. Paper original included.
DHL shipping worldwide
Tracked international delivery directly to your door anywhere in the world. No forwarding needed.
How It Works
1
Submit your inquiry with NBI status
Tell us your use case (K-1, CR-1, Canada PR, etc.), your last NBI issuance year, whether any personal info has changed, and any known HIT issues.
2
We confirm your case type and provide a quote
We check whether your case qualifies for remote processing (renewal) or requires embassy fingerprint registration (first-time/name change), and provide all-inclusive pricing upfront.
3
Processing begins based on your case type
Renewal: our Cebu team handles the NBI process remotely. First-time: we guide you through the Philippine Embassy appointment and fingerprint process, then handle the rest once the clearance is issued.
4
NBI Clearance (Apostilled) shipped to you via DHL
Once your clearance is issued and Apostilled, the original is shipped with tracking. Estimated total: 4–6 weeks (may vary for first-time cases).
Common Issues We Help Resolve
NBI HIT (MATCH FOUND)
A HIT does not always mean a criminal record — it often means someone with the same name has a record. We handle HIT verification and resolution so your clearance can be issued.
NBI expired before your visa deadline
NBI Clearance is valid for 1 year, but many immigration authorities require it within 6 months. If your NBI is expiring, we handle re-retrieval and time it for your submission date.
Getting NBI while living overseas
OFWs and Filipinos abroad can get NBI Clearance without returning to the Philippines. Our Cebu team acts as your authorized representative at the NBI office.
Name discrepancy between NBI and passport
A name mismatch between your NBI document and passport can cause immigration problems. We advise on how to address discrepancies before they become issues at the interview.
You never pay the full amount upfront
Pay by credit card (Stripe)
Visa, Mastercard, American Express, Apple Pay, and Google Pay accepted.
Two-stage payment
About 50% to start; the balance only after you review photos/PDFs of the retrieved documents.
Free cancellation before we start
Cancel at the quote stage at no charge. A consultation alone is completely fine.
Run by a Japan-registered company
IGRS Inc. (Japan) with a Cebu-based local team. English support throughout.
FAQ
A
All-inclusive from US$399 (NBI retrieval + DFA Apostille + DHL shipping). HIT resolution is included at no extra charge. See our Pricing page for the full breakdown.
A
Approximately 4–6 weeks total: NBI takes 2–3 weeks, DFA Apostille 1–2 weeks, and DHL shipping 3–5 business days.
A
A HIT means a record was found in the NBI database. This requires separate handling. Share your situation and we will advise on next steps.
A
Yes. Share your deadline and we will confirm whether priority processing is feasible before you commit.
A
It depends on your situation. If you have a prior NBI Clearance issued in 2014 or later with no personal information changes, our Cebu team can handle it remotely — no Philippines trip needed. First-time applicants or those with name changes need to visit the Philippine Embassy or Consulate in your country for fingerprint registration. We provide step-by-step guidance for both paths.
A
Name discrepancies can cause problems at immigration interviews. The NBI document must match your passport exactly. Share the discrepancy details and we will advise on the appropriate correction step.
A
No. NBI Clearance is a national-level criminal background check from the National Bureau of Investigation. Police clearance is a local-level document from your local police station. Immigration authorities typically require NBI Clearance, not local police clearance.
Related Guides
NBI Clearance from Overseas
OFWs and Filipinos abroad: get NBI without returning to the Philippines.
NBI HIT ResolutionMATCH FOUND result? We handle verification and resolution.
NBI Validity & TimingHow long is NBI Clearance valid and when to request it.
PSA Birth Certificate at Cebu — Field ReportStep-by-step guide for obtaining PSA documents at the Cebu office.
Document Checklist by Visa TypeWhich documents you need for K-1, CR-1, spouse visa, and more.
※ This is a private document retrieval service by IGRS Inc. We are not affiliated with PSA, NBI, DFA, or any Philippine government agency.